Atlanta Citrix User Group

Sales Support Engineer
Department
Sales
Reports to
Sales Engineering
Overall responsibility
Provide technical sales assistance to Sales opportunities and all related support including presentation, software installation and support of customer issues and requirements.
Key areas of responsibility

• Gain detailed, internal understanding of Liquidware Labs suite of products: Stratusphere & ProfileUnity
• Understand Sales process, Company Strategy, Competitive Landscape, and Documentation
• Perform technical product presentations including overview, architecture and use cases
• Demonstrate product features and capabilities
• Create custom reports based on customer requirements
• Perform training sessions for customers
• Perform software installation and help customers use the product for assessments, diagnostics, migrations, performance tuning and health checks
• Perform customer tech support function for ongoing sales opportunities
• Assist in troubleshooting and diagnosis of issues

Consults with

• Internal Sales Reps
• Sales Engineers
• Developers
• Customer Support
• Quality Assurance

Term of employment
Permanent, full time employment of 40+ hours/week, some travel required (20-40%)
Location
3600 Mansell Rd, Suite 200, Alpharetta GA 30022
Qualifications

• Strong customer facing interaction and presentation skills
• Presales + Post Sales Consulting experience a plus
• Very strong and deep technical background in virtualization, especially VMware ESX/View and Citrix XenServer a must
• Windows and Linux Administration
• SQL, JavaScript
• Familiarity with Active Directory, Software distribution
• Strong sense of customer service
• Must be open to learn, must take ownership, ready to wear multiple hats.

This is a full time position that includes full benefits including 401(k). Apply by sending an email with indication of interest, along with a resume to This e-mail address is being protected from spambots. You need JavaScript enabled to view it